We have been members of RCR for some six years and have always found the service good. Over the past two years they have introduced `parts replacement insurance` and this came into force when our drive plate, clutch for car drivers, gave up. The first sign was the engine would not start and upon removing the starter it was found parts of the drive plate had broken up and blocked the starter from engaging.
Now within 24 hours the part was collected from Stafford and fitted. Cost? £50 inclusive of labour. This cost is the excess the boater has to pay.
So total premium is £128 per annum. Parts covered include starter, alternator, fuel pump, injector pump and much more. List
HERE.
This plate has lasted nearly 3 years and for a boat in continuous use that`s not bad.
So mobile again just in time for
Doug and James to come aboard for a meal on Nb Valerie.
Les, Jaq,
ReplyDeleteRCR are brilliant! A double duvet wrapped around the prop and me exhausted after removing carpet 400yds previously and 2 hours battling the duvet! Electrical advice when the inverter stopped working and a new diesel lift pump on the River Weaver on a bank holiday.
I cannot sing their praises loud enough.
Ken
Hear hear Ken! We've always had tremendous service fro RCR--and of course this happened in Thames lock as we were leaving the lovely river Wey. I didn't want to leave--and apparently the boat didn't either! We moored up between Thames lock and the stop lock gate and within 24 hours we almost to the minute we broke down--we were repaired and on our way--and so grateful it didn't happen after we left the Wey and rejoined the river Thames!
ReplyDeleteLove \jaq and LesXX